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Michigan Medicine

A Minute with Marschall

Page: 3 of 31

Linking the Patient and Employee Experience Together

April 27th, 2022

This week  we celebrate Patient Experience Week, which gives us the opportunity to consider how closely connected the employee and patient experience are to each other. Patient Experience is defined as the sum of all interaction that influence patient perceptions across the continuum of care. Therefore, the patient should always be at the center of every […]

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In Our Patients’ Words: You are Amazing!

March 22nd, 2022

I think we can all agree that health care work is hard, the hours are long and the average workday is fast-paced and ever changing. The global pandemic has re-affirmed this to the world, and because we have experienced this challenge together, we all know how important recognition can be – even if it is […]

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