I am not the most tech-savvy person around, especially in this era of constantly evolving and improving technological innovations. But one doesn’t have to be a tech expert to appreciate how technology can help us collaborate to become more efficient while making a difference in the patient experience. That’s why I was so excited to […]

This week  we celebrate Patient Experience Week, which gives us the opportunity to consider how closely connected the employee and patient experience are to each other. Patient Experience is defined as the sum of all interaction that influence patient perceptions across the continuum of care. Therefore, the patient should always be at the center of every […]